Frequently Asked Questions

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Can the pad be put under the sheet?

Yes. The pad has been designed to fit over or under the sheet. Of course being under the sheet it provides all the security you would want whilst at the same time being not visible

How long should I expect a delivery to take?

Orders received before 3pm should be delivered the next day. Orders received after 3pm will be delivered within 48 hours. All orders are delivered by UPS.

I have a problem. Who do I contact?

Please either email us at info@aquasolari.com or contact our customer service team on: +44 (0) 1329 229 333.

Can the pad be tumble dried?

Yes on a medium setting. Leave to cool before folding.

*Please note *: Do not use fabric conditioners or bleach as this will impair the absorbency of the pad.

Does the pad cover the whole bed?

No the pad's measurements are 99cm x 86cm or 39inches x 34inches.

Is there a warranty on the product?

No there is not, however the pad has been wash tested 200 times at 92oC by Intertek Group PLC in one of their testing facilities.

Does the pad come in cotton?

No. The pad has been made using synthetic materials. Because of the washing procedure cotton would become quite rough without using a fabric conditioner whereas the Aquasolari pad remains soft to the skin.

How do I request a returns form?

Simply e mail info@aquasolari.com with details of the issue with the product.

Please note: If the product has been used then it is not refundable.

However in the event that the pad construction prematurely deteriorates please contact info@aquasolari.com

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Aquasolari
Bed Pad
£29.99

Delivery charged as extra

Dimensions:
99cm x 86cm (39in x 34in)